ShareBrained Technology creates and collaborates on open-source hardware for radio, music, art, and vintage electronics.

Present and past projects include:

Software-Defined Radio

Art and Music

Vintage Computing

Reverse Engineering

Information Security/Privacy Research

Payment

The ShareBrained store is hosted by Shopify. Shopify accepts all major credit cards. We also accept payment from your PayPal account.

We are paid at the time you submit your order. Shipping may be an additional charge and, if required, will be added during the check-out process.

We do not charge sales tax, as we're located in a US state that has no sales tax. Yay!

Shipping

Since we're a small company, life sometimes interferes with the shipping process. Orders typically ship in two business days, but it can take longer.

Domestic (United States) Shipping: US Postal Service Priority Mail. Delivery is two or three business days.

International (non-US) Shipping: US Postal Service First Class. Delivery is two to nine business days.

Tracking is provided on shipments. Tracking accuracy varies depending on the destination country.

The buyer is responsible for all tariffs, customs fees, etc. We know customs fees and delays are often unreasonable, but we can not mark international shipments with an incorrect value, or as a gift.

Returns

Assembled products: We will accept returns if the product doesn't work the way you expected. We must receive the product within 45 days of our ship date so we can refund your payment. We do not pay your return shipping, but will refund the shipping you paid when you ordered.

Kit products: We will accept returns only for items that are in new condition. That is, all components are un-bent, un-soldered, un-scratched, and otherwise un-modified. We must receive your return within 45 days of our ship date so we can refund your payment. We do not pay return shipping, but will refund the shipping you paid when you ordered.

Support

Our products are open-source. Source code (firmware, schematics, circuit board layou) and documentation can be found on GitHub, particularly in the Wiki pages for individual projects. Please also see the individual product pages on this site for more direct links to the support you're seeking.

If your kit is missing a part, isn't functioning as you would expect, or you need help, please e-mail us at support@sharebrained.com.

Privacy

This Privacy Policy (last updated 25 May 2018) describes how your personal information is collected, used, and shared when you visit sharebrained.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal account information), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. These third parties include:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

We intend to comply with the GDPR data protection and privacy rules enacted by the European Union, and feel it is proper to extend those rights to you, even if you do not live inside the European Union.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For information or concerns about our products, policies, support, or privacy practices, please contact us!

E-mail:
info@sharebrained.com
Post mail:
ShareBrained Technology, Inc.
100 NE Farragut St Ste 109
Portland OR 97211-2221
United States